A few simple things can make a some massive changes in your business life. The most complicate machinery in this planet is human being and it needs extensive experience and knowledge in dealing with people, especially if your are in human resources or personal management.
Due to the economic ups & downs I had to face few instances (contradictory to each other) on hiring & firing of sales guys from my team. Needless to say, both process have its kind of pressure on me. Well, lets stick to the headline.
A quite lot of quit letters fall on my desk when the world economy started to show the bright light which compelled the management to think about the process to employee's sustainability or on the other hand how to cap the attrition. Some big heads came up the idea of salary raise in general for all employees regardless of their performance, sales, etc. Well, thank to God, there were some grey hair in our management which shot the idea in the bull's eye and kept the big shot at the corner and served him the costly snacks to keep his mouth shut.
After few hours of brainstorming and in consideration with annual budget, sales target, global scenario etc, one gentleman proposed to re work on the EPA (Appraisal in short)with these motivational factors... achievement, recognition, responsibility and advancement.
Well, looked to fine to all of the team and they are in process of the revising the process and time will tell the impact.
Anyway, these factors are not discovered or generated by him, you can find it in the management books and was termed by "Frederick Herzberg". More data is available online. Worthy to read it.
No comments:
Post a Comment